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Telephone Service

Business Lines
AT&T Business Lines provide basic dial tone and enable customers to:

  • Make and receive calls
  • Access local and long distance service

Billing plans:

  • Flat rate business lines (1FBs) are billed at a flat rate
  • Measured rate business lines (1MBs) are billed at a flat rate plus usage
Complete Choice for Business
AT&T Complete Choice for Business allows you to create a unique package of AT&T Products to best suit your needs. You combine the products and services on one convenient bill. Your choices include:

  • Business Lines (Required)
  • Calling Features (Required)
  • Messaging and Maintenance (Optional)
  • Internet and Wireless (Optional)
  • Term Plan Agreement (Optional)

Benefits Include:

  • A wide choice of calling features included in a flat rate price. Choose the latest in technology to increase your company’s effectiveness.
  • Flexibility in changing your calling features at any time. Add or subtract features at any time during you’re your service according to your needs.
  • Eligibility for credits on Paging and Internet Service when you add these services to create a AT&T® Business® Solutions package.
  • A simplified billing process. All of your chosen products and features will appear on a single bill.
Trunks
Trunks are line-side circuits that connect a customer’s premises-based switching system (PBX) to a AT&T central office. Trunks are available as:

  • Analog
  • Digital

Trunks may be configured as:

  • Inbound. Provides termination of incoming calls at the attendant console
  • Outbound. Provides one-way outgoing service for direct dialed calls
  • Combination. Provides both incoming and outgoing call capability

Rates:

  • Flat-rate trunks offer cost savings due to the “pooled” nature of the facilities
  • Measured-rate (usage-based) trunks are designed for PBX customers with heavy inbound and light outbound traffic
Centrex
Communications technology doesn’t have to break the bank. AT&T Centrex service is a reliable, central office-based voice communications system that provides internal and external communications services to businesses – without the large up-front investment. Centrex delivers a user-friendly interface, built-in redundancy and 24-hour monitoring and maintenance. Centrex uses the power of AT&T’s state-of-the-art network to offer a customizable, feature-rich service with the flexibility to grow with your business.

Centrex Features – Something for everyone.

AT&T Centrex offers up to 130 standard and optional features to fit the needs of any business. Customization and feature changes are easy. There are a variety of simple-to-use features in each of the following categories:

  • Call Handling
  • Call Identification
  • Call Answer
  • Call Dialing

Centrex Benefits – Grow your business.

By using a network-based communications system, customers have more time and resources to focus on core competencies and business building. AT&T Centrex allows business customers to utilize the latest and most reliable communications technology without a large capital investment. Centrex offers customers real and measurable benefits:

  • Flexibility of size, features and pricing
  • Improved communications
  • Rate protection and cost savings
  • Bill accuracy and simplification
  • Ease of use



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